Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the AAA Digital website (aaadigital.marketing), free tools, content, and any professional services provided by AAA Digital ("Company", "we", "us", or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

2. Services We Provide

AAA Digital provides digital marketing services including, but not limited to, performance marketing, search engine optimisation, social media marketing, content strategy, branding, website development, email marketing, marketing automation, and consulting.

Specific deliverables, timelines, fees, and performance expectations for professional services will be detailed in a separate proposal, statement of work, or service agreement signed by both parties. In the event of a conflict between these Terms and a signed service agreement, the signed service agreement will prevail for that specific engagement.

3. Use of Website and Tools

You agree to use our website and free tools only for lawful purposes. You must not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to our systems, servers, or data.
• Interfere with or disrupt the website, tools, or networks connected to them.
• Use automated means to scrape, crawl, or copy content without permission.
• Submit false, misleading, or fraudulent information through forms or tools.
• Upload or transmit viruses, malware, or harmful code.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, tools, code, and downloadable resources, is the intellectual property of AAA Digital or its licensors and is protected by copyright, trademark, and other laws.

You may view, download, and print content for personal, non-commercial use only. You may not:

• Reproduce, distribute, or publicly display our content without written permission.
• Modify, translate, or create derivative works from our content.
• Remove copyright notices, trademarks, or attribution from any materials.
• Use our trademarks or branding without prior written consent.

5. Client Content and Assets

When you engage our services, you retain ownership of your pre-existing trademarks, content, customer data, and business assets. You grant us a limited license to use these materials solely to perform the agreed services. Upon project completion or termination, we will return or transfer relevant assets according to the service agreement.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of an engagement. This includes business plans, customer data, campaign performance, login credentials, and financial information. Confidentiality obligations survive termination of the engagement.

7. Fees, Payments, and Refunds

Fees for professional services are set out in the applicable proposal or service agreement. Unless otherwise stated, invoices are due within the timeframe specified on the invoice. Late payments may incur interest or result in suspension of services.

We do not guarantee specific results from marketing campaigns. Refunds, if any, will be governed by the terms of the specific service agreement. Ad spend is always separate from management fees and is controlled by the client or paid directly to advertising platforms.

8. Disclaimers

Our website, tools, and content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, completeness, or availability of the website or services.

Marketing results depend on many factors outside our control, including market conditions, platform policies, competition, and client cooperation. We do not guarantee rankings, traffic, leads, sales, or return on ad spend.

9. Limitation of Liability

To the maximum extent permitted by law, AAA Digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or relating to your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you to us in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless AAA Digital, its directors, employees, contractors, and agents from any claims, damages, losses, or expenses arising from your use of our website or services, your violation of these Terms, or your infringement of any third-party rights.

11. Termination

Either party may terminate a professional engagement in accordance with the terms of the applicable service agreement. We reserve the right to suspend or terminate access to our website or tools at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to us or third parties.

12. Third-Party Links and Platforms

Our website may contain links to third-party websites, tools, or advertising platforms. We are not responsible for the content, policies, or practices of any third-party site or service. Your use of third-party platforms is governed by their respective terms and policies.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Kolkata, India, in accordance with the Arbitration and Conciliation Act, 1996.

14. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on this page with a revised effective date. Your continued use of the website or services after any changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us:

AAA Digital
18 Rabindra Sarani, Poddar Court, Gate No 3, 5th Floor
Kolkata, West Bengal 700001, India
Email: work@aaadigital.marketing
Phone: +91 90884 08849